Malaysia is moving towards an ageing society, and the digital divide among seniors is evolving. While earlier challenges focused on access to devices and internet connectivity, the issue today is increasingly about confidence, safety and trust in the digital environment. Programmes like Penang’s DahDigital helped many older adults learn essential digital skills during the pandemic, enabling them to communicate, access services and participate more fully in daily life.
However, as more seniors come online, new risks have emerged. Online scams and misleading information can leave older users vulnerable, highlighting the need for digital literacy that goes beyond basic skills. Digital inclusion today must emphasise awareness, protection and assurance, ensuring seniors can navigate the digital world safely and confidently.
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However, as more seniors come online, new risks have emerged. Online scams and misleading information can leave older users vulnerable, highlighting the need for digital literacy that goes beyond basic skills. Digital inclusion today must emphasise awareness, protection and assurance, ensuring seniors can navigate the digital world safely and confidently.
Click here to read the full story.